At checkout, after you’ve filled out your billing and payment information, the system will prompt you to enter a coupon or promo code in the designated field.
Do I have to create a customer account?
You can place an order as a guest in the BabySupply online store without registering in advance. However, we recommend that you create a customer account to enjoy a range of convenient features, such as checking the delivery status of your order and viewing your order history.
How can I cancel my order?
You can cancel an order within 60 minutes of placing it. Simply go to your order history and click on the order you wish to cancel. If the order has already been shipped, it cannot be canceled.
How can I pay?
We accept orders paid by Credit Card (Visa, Mastercard, American Express, Discover)
Shipping
How many days does shipping usually take?
Once your order is placed, our warehouse will need 1–2 business days to process it. After shipment, delivery typically takes 3–7 business days (the exact delivery time depends on the distance between the delivery address and our warehouse).
How do I track my order?
All orders for items in stock will be shipped within 1–2 business days. We ship via FedEx Ground, and you can check the estimated delivery time on their respective websites. Once your order has been shipped from our warehouse, we will email you the tracking number so you can track your shipment.
How can I get free shipping?
We offer free shipping on every order, regardless of the order total.
Where do you ship?
At this time, BABY SUPPLY only ships directly to US addresses within the 48 states. BABY SUPPLY is currently unable to ship to international addresses.
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